Administrative Assistant – Non-Clinical

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Job ID: 904396

Pay: Competitive Pay

Job Title

Operations Manager – Medical Practice (Days)

Location

Peterborough, NH | Acute Care

Schedule / Job Type

Full-Time | Permanent | Days | Onsite

Key Responsibilities

• Develop, implement, and monitor the department budget; oversee internal financial controls, revenue cycle management, accounts receivable, and reporting of financial results to stakeholders
• Coordinate recruitment, orientation, retention, and performance management programs for both clinical and non-clinical staff; foster a positive work environment through ongoing employee engagement initiatives
• Establish and maintain internal communication pathways; oversee technology security processes to protect patient and practice data; manage medical records and ensure compliance with regulatory reporting requirements
• Lead integration of the organizational mission into practice culture; facilitate strategic plan implementation; communicate and monitor production and compensation standards for physician and mid-level professional staff
• Establish and monitor business processes to ensure efficient clinical operations; design patient flow patterns to maximize physician schedules; manage front office operations to optimize patient satisfaction and customer service
• Provide systems and structure for administrative and clinical training; ensure awareness of and compliance with employment laws and regulatory standards

Required Qualifications

• Associate’s degree in a related field (required)
• Minimum of five years of relevant experience in a related role (required)
• Demonstrated knowledge of practice policies and procedures, including billing and collections, scheduling, and staff benefits (required)
• Excellent communication skills with the ability to effectively interact with physicians, staff, and patients at all levels (required)
• Ability to delegate work, provide clear instruction, follow up on task completion, and interpret and apply policies and procedures (required)
• Local candidates are preferred for this position

Preferred Experience / Skills

• Bachelor’s degree in a related field (highly preferred)
• Previous experience as a medical practice manager
• Demonstrated commitment to ongoing professional development in healthcare administration

Why Join Us

• Join a well-established critical access hospital with strong community support and dedicated leadership, offering a broad scope of inpatient and outpatient services
• Step into a key leadership role with the opportunity to shape practice culture, drive operational excellence, and make a meaningful impact on patient care delivery

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