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Job ID: 888741

Estimated Weekly Gross: $1,035.14

Job Title

Desktop Support Technician I – IT

Location

Kansas City, KS

Schedule / Job Type

Contract | 13 Weeks | Days | 8-Hour Shifts | 3:00 PM – 11:30 PM | Monday–Friday | 2 Weekends Per Month | Holidays Required Per Schedule Rotation

Key Responsibilities

• Provide desktop support to end users, including maintaining, troubleshooting, installing, configuring, and upgrading computer equipment
• Document service tickets and work within established Service Level Agreements (SLAs)
• Deliver basic technical training and guidance to end users as needed
• Support day-to-day IT operations in a fast-paced environment
• Participate in weekend coverage rotation (expected 2 weekends per month) and holiday scheduling as required

Required Qualifications

• High School Diploma required
• Microsoft Windows Certification required, or willingness to obtain within the first 6 months of placement
• 1–3 years of IT experience, OR an Associate’s degree in Computer Systems or a related field (new graduates with qualifying degree accepted)
• Candidates without a degree must have at least one year of relevant IT experience

Preferred Experience / Skills

• Previous desktop support experience in a professional environment
• Hands-on experience maintaining, troubleshooting, installing, configuring, and upgrading computer hardware and software
• Experience documenting service tickets and adhering to SLA guidelines
• Experience providing basic technical training or guidance to non-technical end users

Why Join Us

• Opportunity to gain valuable IT support experience in a structured, professional healthcare environment with a defined 13-week contract engagement
• Biweekly pay with a consistent daytime schedule and clear expectations from day one

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