Administrative Assistant – Non-Clinical

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Job ID: 891695

Estimated Weekly Gross: $1,174.26

Job Title

Patient Access Representative

Location

San Luis Obispo, CA | Acute Care

Schedule / Job Type

Contract | Full-Time | Onsite | Day Shift | Monday – Friday, 8:00 AM – 5:00 PM (5x8s)

Key Responsibilities

• Facilitate the patient admission and discharge process, including collection of patient information and financial data
• Perform clerical tasks such as answering high-volume phone calls and responding to patient questions
• Maintain and update patient files and records to ensure accuracy
• Schedule and coordinate outpatient appointments, confirming appointments and providing patients with appropriate instructions
• Enter status changes and registration information into the electronic health record system
• Perform other job-related duties as assigned within established guidelines and procedures

Required Qualifications

• High School Diploma or GED required
• Minimum of two years of recent experience in a patient access, registration, or related administrative healthcare role
• Proficiency in EPIC electronic health record system required
• Strong customer service skills with demonstrated ability to handle high-volume phone interactions
• Ability to work within defined parameters, follow established procedures, and receive daily instructions

Preferred Experience / Skills

• Associate’s degree or technical degree, or equivalent combination of education and related experience
• Experience scheduling radiology appointments
• Familiarity with verifying insurance and collecting patient financial responsibility

Why Join Us

• Work in a vibrant coastal community offering a comfortable climate, scenic surroundings, and an active lifestyle
• Join a well-established acute care facility serving its community with a broad range of inpatient and outpatient services

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