Quality – Manager / Director

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Job ID: 892209

Job Title

Director of Quality Services RN

Location

Kapaa, HI

Schedule / Job Type

Contract | Full-Time | Days | Onsite

Key Responsibilities

• Lead Quality Assurance and Performance Improvement (QAPI), patient safety, risk management, and regulatory compliance activities across multiple healthcare settings.
• Provide oversight for quality-related functions including Infection Prevention, Case Management, Utilization Review, Social Services, and Employee Health programs.
• Maintain organizational readiness for CMS, The Joint Commission, state regulatory agencies, and other applicable accreditation and licensing requirements.
• Monitor quality and patient-safety indicators, identify trends, and develop action plans; lead root cause analyses and corrective action initiatives.
• Develop and present quality dashboards, scorecards, and performance reports to leadership and governing bodies.
• Collaborate with medical staff on quality review activities, including OPPE/FPPE, and provide education to leaders and staff on quality, safety, and accreditation standards.

Required Qualifications

• Graduate of an accredited school of nursing.
• Current RN license or ability to obtain appropriate state licensure.
• Minimum of two years of professional nursing experience, preferably within an acute-care hospital setting.
• Previous supervisory or leadership experience required.
• Strong knowledge of healthcare quality, patient safety, performance improvement, regulatory compliance, and accreditation standards.
• Experience working with CMS and The Joint Commission requirements.

Preferred Experience / Skills

• Master’s degree in Nursing or a related healthcare field.
• Previous hospital Quality Management or Quality Services leadership experience.
• CPHQ or comparable healthcare quality certification.
• Experience leading regulatory surveys, QAPI initiatives, root cause analyses, and corrective action plans.

Why Join Us

• Opportunity to lead meaningful quality and patient safety initiatives across a diverse healthcare organization in a unique island setting.
• Expected 40 hours per week with a collaborative, interdisciplinary work environment supporting continuous improvement and regulatory excellence.

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