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Job ID: 904396
Pay: Competitive Pay
Job Title
Operations Manager – Medical Practice (Days)
Location
Peterborough, NH | Acute Care
Schedule / Job Type
Full-Time | Permanent | Days | Onsite
Key Responsibilities
- Develop, implement, and monitor the department budget; oversee internal financial controls, revenue cycle management, accounts receivable, and reporting of financial results to stakeholders
- Coordinate recruitment, orientation, retention, and performance management programs for both clinical and non-clinical staff; foster a positive work environment through ongoing employee engagement initiatives
- Establish and maintain internal communication pathways; oversee technology security processes to protect patient and practice data; manage medical records and ensure compliance with regulatory reporting requirements
- Lead integration of the organizational mission into practice culture; facilitate strategic plan implementation; communicate and monitor production and compensation standards for physician and mid-level professional staff
- Establish and monitor business processes to ensure efficient clinical operations; design patient flow patterns to maximize physician schedules; manage front office operations to optimize patient satisfaction and customer service
- Provide systems and structure for administrative and clinical training; ensure awareness of and compliance with employment laws and regulatory standards
Required Qualifications
- Associate’s degree in a related field (required)
- Minimum of five years of relevant experience in a related role (required)
- Demonstrated knowledge of practice policies and procedures, including billing and collections, scheduling, and staff benefits (required)
- Excellent communication skills with the ability to effectively interact with physicians, staff, and patients at all levels (required)
- Ability to delegate work, provide clear instruction, follow up on task completion, and interpret and apply policies and procedures (required)
- Local candidates are preferred for this position
Preferred Experience / Skills
- Bachelor’s degree in a related field (highly preferred)
- Previous experience as a medical practice manager
- Demonstrated commitment to ongoing professional development in healthcare administration
Why Join Us
- Join a well-established critical access hospital with strong community support and dedicated leadership, offering a broad scope of inpatient and outpatient services
- Step into a key leadership role with the opportunity to shape practice culture, drive operational excellence, and make a meaningful impact on patient care delivery