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Job ID: 888741
Estimated Weekly Gross: $1,035.14
Job Title
Desktop Support Technician I – IT
Location
Kansas City, KS
Schedule / Job Type
Contract | 13 Weeks | Days | 8-Hour Shifts | 3:00 PM – 11:30 PM | Monday–Friday | 2 Weekends Per Month | Holidays Required Per Schedule Rotation
Key Responsibilities
- Provide desktop support to end users, including maintaining, troubleshooting, installing, configuring, and upgrading computer equipment
- Document service tickets and work within established Service Level Agreements (SLAs)
- Deliver basic technical training and guidance to end users as needed
- Support day-to-day IT operations in a fast-paced environment
- Participate in weekend coverage rotation (expected 2 weekends per month) and holiday scheduling as required
Required Qualifications
- High School Diploma required
- Microsoft Windows Certification required, or willingness to obtain within the first 6 months of placement
- 1–3 years of IT experience, OR an Associate’s degree in Computer Systems or a related field (new graduates with qualifying degree accepted)
- Candidates without a degree must have at least one year of relevant IT experience
Preferred Experience / Skills
- Previous desktop support experience in a professional environment
- Hands-on experience maintaining, troubleshooting, installing, configuring, and upgrading computer hardware and software
- Experience documenting service tickets and adhering to SLA guidelines
- Experience providing basic technical training or guidance to non-technical end users
Why Join Us
- Opportunity to gain valuable IT support experience in a structured, professional healthcare environment with a defined 13-week contract engagement
- Biweekly pay with a consistent daytime schedule and clear expectations from day one