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Job ID: 888736
Estimated Weekly Gross: $1,035.14
Job Title
Desktop Support Technician I – IT
Location
Kansas City, KS
Schedule / Job Type
Contract (Temp-to-Perm) | 13-Week Assignment | Full-Time | Onsite | Days | 3:00 PM – 11:30 PM | Monday–Friday | Expected 2 weekends per month | Holiday rotation as scheduled
Key Responsibilities
- Provide hands-on desktop support including installation, configuration, troubleshooting, and upgrading of computer equipment
- Document service tickets accurately and work within established Service Level Agreements (SLAs)
- Deliver basic technical training and guidance to end users as needed
- Support day-to-day IT operations within a fast-paced environment
- Participate in new employee orientation and customer service training during onboarding week
Required Qualifications
- High School Diploma required
- Microsoft Windows Certification required, or willingness to obtain within the first 6 months of placement
- 1–3 years of IT experience, OR an Associate’s degree in Computer Systems or a related field (new graduates with qualifying degree considered)
- Candidates without a degree must have a minimum of one year of relevant experience
- Must be able to work in a nicotine-free facility
Preferred Experience / Skills
- Previous desktop support experience in a professional setting
- Demonstrated experience maintaining, troubleshooting, installing, configuring, and upgrading computer hardware and software
- Experience documenting service tickets and adhering to SLA requirements
- Experience providing basic technical training or end-user support
Why Join Us
- This temp-to-perm opportunity offers a pathway to long-term employment for candidates looking to grow their IT career in a structured environment
- Biweekly pay with a defined 13-week contract and the potential for a permanent role upon successful completion