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Job ID: 905481
Pay: Competitive Pay
Job Title
Quality & Risk Management Coordinator
Location
Peterborough, NH | Acute Care
Schedule / Job Type
Full-Time | Permanent | Days | Onsite
Key Responsibilities
- Develop, review, and evaluate the annual Risk Management Plan and organizational goals
- Report actual and potential claims to the professional liability insurance carrier and work closely with the carrier to minimize legal exposure
- Arrange and provide training on risk mitigation; conduct and participate in organization-wide risk assessments and follow up on carrier recommendations
- Manage and monitor the Event Reporting System, providing training and support to all users
- Collaborate with the Patient Experience team to oversee the handling of patient grievances and concerns within the context of organizational liability
- Support organizational performance reporting to quality and safety committees, including data abstraction and submission for patient safety, risk management, and quality reporting
Required Qualifications
- Bachelor’s degree (BA/BSN) required
- Minimum of two years of experience in healthcare patient safety and/or risk management in an acute care hospital or multi-specialty physician practice
- Proficiency with MS Office and ability to manage and interpret data using computer systems
- Familiarity with root cause analysis, FMEA, high reliability principles, and just culture frameworks
- Strong organizational skills with the ability to manage multiple projects with varying deadlines through to closure
- Local candidates are preferred for this position
Preferred Experience / Skills
- Master’s degree highly preferred
- Current NH RN License or strong clinical knowledge and experience highly preferred
- CPHRM or CPHQ certification highly preferred
- Experience working collaboratively with healthcare professionals, leadership, and multidisciplinary staff
Why Join Us
- Join a mission-driven Critical Access Hospital with strong community support and dedicated leadership committed to innovative, high-quality patient care
- Play a central role in shaping patient safety and risk management programs across a dynamic, full-service healthcare organization